The prospect of outsourcing your IT support can be scary at first. There are plenty of things to consider before committing to another company instead of in-house employees.
Growth = Complications:
Growing businesses encounter growing issues with technology when scaling. The larger you get the larger the IT problems can get. Also as you grow the larger the target on your back can grow. The reward for exploiting your company and obtaining your customer information only becomes more lucrative to hackers as you expand. Outsourcing these headaches only becomes more inviting as time goes on. However unless you run an IT company, security is probably not your wheelhouse. If you want experts handling your expansion than you have to look into outsourcing your IT support.
Not Enough Time
When you’re a small business owner you want the flexibility to work at any time and anywhere in the case of emergency. You want access to your information as easily at the office as it is in the office. For that, you need to understand cloud computing and Office365 or at least hire someone who does. You don’t always have the time or want to drive to the office. You can’t wait for someone to get out to look at the server tomorrow. You need access to trained professionals if (or more likely when) something goes wrong. Even if you hire one expert he might not be enough when the time comes. He could be on vacation, asleep, not answer the phone, or frankly doesn’t have the knowledge to get the job done. That’s when outsourcing your IT to a team is your best option.
There’s Always Risk
Hacking a company server for customer information is the most time-efficient way for a hacker to spend his time. Whether it’s phishing, a virus, or anything that involves hackers stealing your sensitive data, you will need an expert to protect your company. Unless you want to spend years in school yourself to learn all the necessary information, followed by hours a month keeping up to date on the latest threats, outsourcing your IT support is a great option.
Why Hire Us?
Simply put, we know what we’re doing and the customers that have experienced our service agree. You don’t have to take just take our word on it though.
Check the Reviews
The internet has made it extremely easy for a customer to review their experience with a company. For some businesses, online reviews can mean their doom. Customers never even enter their store because Google result showed that a better experience would be with the competitor.
Rush Tech Support has 110 reviews with an average of 4.9 stars. That means 110 separate customers took the time to post a glowing review of Rush Tech Support and their experience with us. Most companies will have 10 or 15 reviews if you’re lucky. With 110 and more being added each day, we must be doing something right.
1. Update Your Software Regularly
Always update your office computer software whenever possible. Be on the lookout for the latest service packs and patches that will enhance the security of your software. It is also a good idea to look into third-party security software. The best antivirus software gives you alerts when your current version is out of date and updates regularly.
2. Back-Up Important Files Often
Technology is necessary but not foolproof. All it takes is a virus attack or some type of glitch that can keep you off of your machine for an entire day, and none of your customers will know why or care. Maybe you or one of your employees clicked on a phishing link and all of a sudden your entire computer goes blank. Now you lost the project you were working on or other important information. You can never fully plan for all of these issues to happen, but you can plan to protect your files regularly through backups.
We also recommend to back up your data in multiple locations. Two of the main options are and there are several options you can consider including flash drives or cloud storage. Frequent backup of the information on your office computer will prevent loss of information in the event of an unexpected problem.
3. Limit Permissions
The principle of least privilege (PoLP) is an important concept in computer security. By giving the minimal user profile privileges on computers, based on users’ job necessities, you limit their ability to exploit the rest of the system. Every employee having access to computers with administrator rights is not the best idea. These high-privilege accounts might expose you to several threats if that one individual is careless. For example, if you or your employees log in to an unsecured site from a computer with administrator rights your computer may suffer severe damage. If that computer has any important access it could lead to loss of files, customer information, and lead to just reformatting of the hard drive entirely.
If a website that is marked as unsafe it could download malware from an unsafe link. It may even create a new user account with administrative access that may lock you out. Therefore, only give those who absolutely need administrator rights to your computer systems. Even when there is a need to do so, make sure to follow the necessary procedures for security purposes at all times. If you end up outsourcing your IT support however a technician could be repairing that issue in remotely in minutes
Rush Tech Support is a great option for outsourcing your IT support to. If you’re unsure just look to the real customer reviews on Google’s unbiased platform. Every company wants to claim to be the best in their field but it is important to do your research before just taking someone’s word for it.
If you want more information about our services just give call us at: 844-880-7874 (RUSH) so you can find out about the quality of service thousands of satisfied customers already know about.