Rush Tech Support

Rush Tech Support

How to Get Remote Computer Tech Support

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Arguably, one of the greatest parts about living in 2019 is that we can get remote computer tech support, in addition to a plethora of other amenities (like ordering a car or food from your smartphone!) Remote computer tech support gives the computer-owner the luxury of having their device fixed from the comfort of their own home. Remote support spares you the hassle of finding the time to travel all the way to the mall just to wait in line at a computer repair store to hand over your beloved device for an indefinite amount of time. You know what else remote support gives you? The freedom to fix your computer at any time! Rush Tech Support accepts calls from 8am-12am on weekdays, and 8am-8pm on weekends. At virtually any hour with any problem, remote assistance is a phone call away.

Why should I fix my computer remotely?

In short, you should fix your computer remotely because you can! Perhaps you’re busy and do not have the time to devote to bringing your laptop to a specialist. Maybe you have a desktop too large to transport! The mall gives you anxiety. It’s possible you’ve even tried fixing the problem yourself. No matter the reason, receiving remote computer tech support is always the easiest, and often the best, solution to your computer problems. All you have to do is make a phone call! You get paired with a tech analyst who walks you through the connection process. Once your analyst is connected to your computer though the internet, they have the ability to figure out and fix the issue(s) at hand. As the client, you have the option to wait on the line with the analyst, or redirect your focus. Once the analyst is done fixing your computer they will disconnect and you will be good to go!

3 reasons for remote computer tech support

Blue Screen

You know the dreaded blue screen that appears seemingly out of nowhere on a Microsoft Windows operating system- we’ve all been there! In general, the blue screen occurs when your Windows system has encountered something that prevents your system from continuing to run. Oftentimes, the error message will include diagnostic information about what went wrong- typically information that is only understandable by a tech analyst. You can try troubleshooting, but the best solution is to reach out to a tech analyst who can remotely access your computer to see what you are seeing and proceed to fix the problem. You can learn more about how to troubleshoot a blue screen here.

Slow Loading

There are many factors that cause a computer to run slowly. Have you already tried exiting all your programs, uninstalling unused programs, deleting old files, running a disk clean-up, and moving things to a hard-drive? If the answer is yes and your computer is still moving slower than you desire, it’s possible there is a deeper issue that needs to be diagnosed by a tech analyst. If you are already experiencing impatience with your system, it’s safe to say the last thing you want to do is take your computer to a store. This is where remote computer tech support is the fastest and most convenient answer to your problems. You can learn more about how to speed up your computer on your own here.


Viruses, like the 3arpy3ka virus, are often disguised as pop-up adds that are really ways for hackers to enter your hard drive undetected. The average computer user may not realize they have caught a virus until their computer starts showing serious symptoms like incessant pop ups or system crashes. You can run your own system-scan with a malware software. If a virus is detected, the best thing to do would be to speak with a tech analyst to access your computer to rid it of the virus. In addition, if you do not have a malware detector, you should speak with your tech support representative about installing one ASAP!

How does remote computer support work?

Remote computer tech support works in 3 easy steps.

Step One- Call us!

Call us toll-free at 844-881-7874 and speak with a US based, English speaking, certified technician. You will have a personalized experience focused on your needs. We have technicians available weekdays 8am-12am and weekends 8am-8pm est.

Step Two- Connect with us!

When you call us, you will be paired with a tech analyst suitable for your needs. Your technician will walk you through granting them access to your computer via your internet. They will connect to your computer remotely to diagnose and fix the issue. They will communicate the timeframe and you have the option of remaining on the line or receiving a call back when everything is finished!

Step Three- Relax!

Sit back and let us do our jobs- the beauty of fixing your computer remotely is that you have the choice whether or not you want to be there! We will follow up with a phone call shortly after the work has been completed. While we are working on the computer, you can do anything your heart desires! There is even a chat box that you can communicate with your technician to check the status while the repair is going on.


If you are having trouble with any of the system problems mentioned or any other general issues with your computer, the best way to address them is by seeking remote computer tech support. It’s fast and simple and you won’t have to leave your location! For a fast response to all your questions and quick assistance at any hour, call Rush Tech Support +1 844-880-7874 today!

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