A Managed Service Provider provides the peace of mind you may currently lack. One of the most frustrating things that business owners have to deal with is when their technology fails at the worst time. Computer downtime often translates to a loss of income for small businesses and every dollar counts.
So why are so companies choosing to switch to a Managed Service Provider for their IT? Here are 10 reasons why many are making the switch:
Have you ever went to a busy business, hoping to get work done right now, only to have to make an appointment for another day? Car mechanics are notorious for this. If your issue happens to occur during a time or a busy day the Break/Fix IT company you call might make you “wait in line”. When your car in the shop for a couple of days it’s inconvenient. When your business is dead in the water for a couple of days then it’s a nightmare. Smart companies keep IT services on retainer.
Paying in advance ensures that you get the speedy response in your time of need. When you choose to work with a small, one-man IT operation, your call is unlikely to be answered after normal business hours. The turn around is most likely going to be even worse if you’re a first time customer. Why should they answer their phone for you, when they’re at home with their friends or family?
2. Untrained Help
Often times troubleshooting falls to whoever is the most tech-savvy employee. These employees almost never have the proper training to handle the specific problem. These employees are trained in their respective roles and are very good at them. When it comes to handling complicated computer issues or heaven forbid a problem with the company’s server, they may be quickly out of their depth. Even if they fix the current issue, they may be only postponing larger issues down the road. They simply lack the knowledge of IT best practices to ensure that small issues don’t become company ending ones.
3. Cheaper Than Hiring an IT Department
Skilled computer technicians are highly sought after. The best IT professionals have gone to school for several years, paid for multiple costly certifications, and have years of experience. Employing one skilled technician is easily upwards of 35,000 dollars a year. Factor in benefits, 401k, vacation days, etc. and the cost is even higher. Let alone hiring two or more qualified technicians to cover your business hours or workload.
When you hire a properly staffed IT company their availability is much more extensive. These Managed Service Provider IT companies provide much better coverage than the one or two employees could ever hope for.
4. Protected Client Information
Your client information has value to hackers and those interested in committing identity theft. Protecting your client’s information should be one of your top priorities. If you make IT security an afterthought than it’s already a problem. Your liable for not securing that information can be substantial. Depending on how negligent your security practices are this could even lead to thousands of dollars in lawsuits. That’s if you can afford to pay for it. The better and cheaper option, in the long run, is hiring a Managed Service Provider IT company.
5. Proactive Approach
Cyber threats are always evolving and changing. As old exploits get patched or repaired new ones are found and taken advantage of. Even being a few months behind the curve with cybersecurity could mean that client information is vulnerable. Almost everyday news comes out about the latest threats and how to prevent them. Who has time to keep up with that flood of information? Companies whose job it is to protect their clients and have years of expertise doing just that. Rush Tech Support is one of those companies.
6. Improved Productivity
A slow computer directly translates to slower employee performance. If your computer or server moves slower than your staff is able to work, then you’re losing money. All those lost minutes add up and translate to poorer quality or unfinished work. Sometimes improving performance means investing in new computer systems to ensure you’re ready for the future. Sometimes it could also be as simple as running a few virus scans and removing unnecessary software. However, at some point, it might be best to make the call on buying translate hardware. No computer lasts forever and you can’t turn a Corrolla into a Ferrari. Rush Tech Support is more than capable of advising what hardware is worth the investment and give several alternatives for various price ranges.
7. Expensive Downtime
When a company is in the habit of only band-aiding it’s IT infrastructure, long term issues down the road are extremely likely. A lack of security or subpar computer performance for your team is unacceptable. The saved time comes from snappy responding to computers and no downtime from your infrastructure. Remaining stable translates directly into more money. A customer may choose to go to your competitor while your system is down. A Managed Service Provider can make sure you do what you do best instead of trying to fix what you barely know.
At Rush Tech Support we understand that with technology it’s either adapt and stay on the cutting edge or risk catastrophe. Our offices are located in Hypoluxo Florida but also have extensive experience offering computer services remotely. We have supported a wide range of clientele in different businesses, especially those in the legal profession. This experience gives us a clear perspective of the technology landscape. If you would like further information as to how Rush Tech Support can help, give us a call at 844-880-7874. Our agents would be happy to assist you.